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Returns

Our goal is your complete satisfaction with your purchase, warranty is conditioned upon proper use of the Products.

1. Refunds and exchanges can ONLY be made within the 15 days of purchased.

2. Item must be in the original non-damaged condition in which it was received. This includes packaging, documentation, warranty cards, manuals and ALL accessories. If received in any other condition besides the one stated, item will not be accepted.

3. Defective Items all phones stated defective will be checked for this defect only once we receive it. If we find the phone to be in working condition we will return the unit As-Is.

4. If the item has been opened and/or used a 15%-30% restocking fee will be applied for a refund or an exchange.

5. Original shipping and handling charges are non-refundable. Although we offer free shipping for some items, we still need to pay for the shipping, and in the case of returns shipping and handling fees paid by us will be deducted.

6. Customer is responsible for shipping, shipping costs and proof of delivery on all returns. Please be sure that you return shipments that are properly packed and fully insured. We are not responsible for returned packages if lost by shipper/carrier, or damaged by carrier. Certain parts are not returnable, including but are not limited to electrical items, and closeouts.

If you have received a defective or damaged part we must be notified within 3 business days from the arrival time. We are not responsible for products that are inspected after that time period.

This Limited Warranty does not cover:

(a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical, or electromechanical,excessive force when pressing on a touch screenstress, scratches, dents, and cosmetic damage.

(b) Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered, or made illegible;

(c) Ordinary wear and tear; defects or damage resulting from the use of the Products in conjunction or connection with accessories, products, peripheral equipment.

(d) Defects or damage resulting from improper testing, operation, maintenance, installation or damage resulting from cellular signal reception or transmission, or viruses    or other software problems introduced into the Products.

(e) Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.

Terms and conditions may be modified or changed at any time, without further notice.

By purchasing our item, you are agreeing to all terms and conditions stated here.

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